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Highway Services
The Highways workshops are based on 'valuing people' and have evolved into
the Supplier Satisfaction KPI, which we launched at the 2006 Supply Chain
Conference. We held a workshop with just suppliers where the key elements of
making May Gurney the customer of choice were discussed.
We asked all suppliers that attended the conference to narrow the number of
questions in each of the five key areas down to three by visiting the
Constructing Excellence website, where a selection site was hosted on our
behalf.
Toby Pyper of Tarmac and Canute Simpson of Constructing Excellence presented
the process we went through at the 2005 Supply Chain Conference.
Infrastructure Services
The Infrastructure workshops are based on 'effective leadership' and have
evolved into reviewing and developing the existing 360-degree feedback
process to ensure that results are communicated effectively - with the focus
on the planning stage of a project. We are using the A11 project with
selected partners to review the existing process, evaluate its effectiveness
and develop it going forward.
Rail Services
With Rail we are focusing on 'developing the supplier's role'. This has
further evolved into how we develop longer term frameworks with the Supply
Chain, to pass on the benefits of long-term contracts while simultaneously
meeting challenging targets for year on year cost/budget reductions. We are
currently developing this further within the Structural Steel Bridges
product group and have a series of meetings/workshops scheduled with Phil
Bennett of Network Rail to keep the momentum going forward.
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