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Gas Network Services
May Gurney's business has grown to encompass the need to develop new skills and services
in line with utility market changes.
In response to significant changes in the investment needs in the gas market, May Gurney has quickly aligned its water network partnering skills to
the requirements of the growing utility market - and has transferred its partnering knowledge to assist in the delivery of the gas mains replacement programme.
Now established as a national gas contractor with an order book in excess of £50m, May Gurney has further developed its business to undertake
the full range of gas network services.
These now include:-
- Gas mains replacement and renovation by trenchless technology
- Gas mains laying, reinforcement and division works
- Emergency repairs
- Customer and industrial connections
- AGI and governor stations
Approach to customer care
May Gurney's approach to customer care is an essential part of its capability to manage
the gas network. The company is very aware of the need to ensure its client's performance
record is not compromised, and ensuring that customers are informed of
its operations at all times.
May Gurney is pro-active in all customer interfaces, including
prior notification of interruptions to gas supply, the making of appointments,
provision of dedicated telephone numbers and early involvement in publicity that
communicates the awareness of works anticipated through public meetings and information
leaflets.
Street works management
Another key to its success is the methodology developed to manage and implement Street Works Notices, and the building of
relationships with third party stakeholders including the highways authority, local business, community groups and
regulatory bodies like the EA.
Industrial clients
May Gurney's expertise can support industrial clients to develop utility solutions through delivery of turnkey infrastructure services that
draw on the expertise available through all its business streams - including utility services, construction, mechanical & electrical
operations and specialist pipeline rehabilitation resources - to offer a cost effective service.
Service provision
As May Gurney further refines its operations, the company is pioneering new technologies that track the location of teams through GPS systems
and improved IT processes - to allow the digital transmission and receipt of data in the field.
The company has built strong relationships with utility asset owners, by understanding their investment objectives and the needs of
working in a regulated business.
By aligning its design, planning and operational resources, seeking the appropriate technology, and developing management
reporting that reflects the needs of the individual partnership, May Gurney has successfully developed a winning formula.
The company has long-term frameworks and alliance agreements throughout the UK, including offices and operations in St Austell,
Plymouth, Bodmin, Exeter, Bath, Birmingham, Cambridge, Norwich, Manchester and Aylesford.
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