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Cheshire West and Chester Council has appointed May Gurney to deliver a new recycling and waste collection service to the borough’s residents, commencing 1 April 2012.

What can you recycle?
Glass bottles and jars, mixed paper, cardboard, food and drinks cans, aluminium foil, mixed plastic food packaging, textiles, food and beverage cartons (tetrapaks), household and car batteries, spectacles, small electrical items, mobile phones, used cooking and engine oil, shoes, printer cartridges, garden waste and kitchen waste.

Our service
Starting in April 2012 and working under a 14-year contract, we will transform existing collection arrangements in three phases over the following 12 months – and provide savings of more than £50m.

Kitchen food waste makes up around a third of the waste in residual waste bins. As part of separate weekly food waste collections, this will be recycled rather than going to landfill. Residents will have the added reassurance that the smelly components have been removed from their bin.

Effective communication between partners and residents will be vital to the success of the programme, and a full awareness plan will take place in each area as part of every phase. To keep residents up to date with the latest developments we are also introducing a new e-newsletter which residents can sign up to receive.

High levels of customer service are at the heart of the new service. Performance priorities have been developed which will include many of the key issues highlighted by residents. These include return of containers after collection, reducing missed collections and clearing of spills.

More information about the new service will be published here closer to the launch in April 2012.