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We’ve been working in partnership with Bath & North East Somerset (BaNES) Council since 2003 and our current contract runs until 2017, with a possible four-year extension.

We work closely with BaNES Council’s in-house refuse collection service. We aim is to continuously improve, and by doing so ensure that BaNES residents are satisfied with the services we provide.

What can you recycle?

Our service

We are currently helping BaNES Council to achieve a recycling rate of almost 43% and are on target to achieve even higher levels of recycling.

Our kerbside (source-separated) collection system ensures that 99.5% of materials collected from doorsteps are recycled. The materials we collect are sent to re-processors to be recycled or distributed for re-use.

There is a clear ‘audit trail’ so that residents can be confident that what they put out on their doorstep will end up being recycled.

We have introduced a number of new initiatives and service improvements. We have introduced a new recycling fleet and launched cardboard and mixed plastics collections. The safety of our recycling employees has been improved through the provision of full-body hi-visibility orange uniforms. We have improved the service for residents by collecting recycling and refuse on the same day, which has increased recycling rates.

To further improve the recycling service, we introduced food waste collections in October 2010. We have also extended the recycling service provided to flats and communal properties by installing new bins for cardboard to enable approximately 3,300 homes in Bath to recycle their cardboard more easily.