Big step forward on customer relationships

May Gurney has appointed three new Customer Relationship Directors (CRDs) to further improve focus on meeting, understanding and adapting to customers' needs.

These CRDs will have responsibility for building relationships with key customers and further improving May Gurney's long-term business prospects.

They will become the strategic point of contact for the customers they are assigned to, and will work with key stakeholders to fully understand their needs and their agendas. They will also raise awareness of what May Gurney has to offer as an integrated support and construction services company, and identify solutions to meet their customer's needs.

Glen Mace will transfer from his current role of General Manager for West Sussex Highways to become CRD for Local Government Services in Sussex. In his new role, Glen will draw on his experience of strategic partnership working and understanding of May Gurney's integrated support and construction services.

Glen joined May Gurney in 2002 as a Construction Manager for Rail Services. He was promoted to Senior Project Manager in 2003, before transferring to Highway Services in 2005 to join West Sussex Highways.

He said: "I am looking forward to assisting East and West Sussex County Councils and their neighbouring authorities to identify opportunities where they can work together to achieve their targets - by utilising all of the skills and experience May Gurney has to offer."