New alliance gets down to business

The new West Sussex Highways alliance was officially launched by the partners - West Sussex County Council, May Gurney and Owen Williams - on 3 July.

As a result of the new alliance, the way in which 2,500 miles of roads and 2,591 miles of pavements in West Sussex are improved and maintained has undergone a major change. The aim is to give the public an even better service in the way that highway works are co-ordinated, planned and carried out.

Residents will also recognise alliance schemes at a glance thanks to the West Sussex Highways branding, which will appear on vehicles, road works signing, and protective clothing worn by operatives.

May Gurney will act as lead contractor for a wide range of services ranging from operating the gritters in the winter, to routine repairs, surfacing, white lining, gully emptying, and cutting back trees and hedges that obscure visibility.

It will also work with a number of locally based contractors, bringing them into the alliance as supply chain partners to help with the delivery of these services. May Gurney will also carry out improvement projects up to the value of £500,000.

The contract does not include street lighting, grass cutting or traffic signal work, which will continue to be carried out by a mix of the council's own staff and other contractors. However, this work will be co-ordinated through West Sussex Highways to reduce disruption to traffic.

The key aims of the alliance are value for money, efficiency gains, improved customer satisfaction and helping to deliver key objectives in the new 10 year West Sussex Transport Plan.

Some parts of the new contract are performance based. For example, bonuses will be awarded when targets are exceeded and, on the other hand, if targets are not achieved then penalty measures will be imposed.

Lieutenant Colonel Tex Pemberton, West Sussex County Council Cabinet Member for Highways and Transport, said: "For people who use our roads this new alliance will mean better information about works that are being planned, increased certainty about when they will finish, and improved satisfaction with the way work is carried out.

"We will be able to monitor how well the alliance is performing by using comment cards to get feedback from residents in areas where some schemes are being carried out."

Peter Batts, Managing Director of May Gurney Highway Services, said: "We are very much looking forward to working with West Sussex County Council, who are recognised as one of the leaders in the field of highway maintenance.

"We share many of the council's values, including our belief in the benefits that a long-term relationship will bring to local people, and the importance of providing excellent customer service.

"This alliance consolidates May Gurney's position as one of the leaders in the provision of highways maintenance services to county councils in the UK."

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