Appointments strengthen customer relationships

Another two new Customer Relationship Directors (CRDs) have joined May Gurney in recent weeks.

CRDs are responsible for building relationships with key customers - they are the strategic point of contact for the customers they are assigned to, and work with key stakeholders to fully understand their needs and agendas.

They also raise awareness of what we have to offer as an integrated support and construction services company, and identify solutions to meet their customer's needs.

Ian Cousins is the new CRD for Essex County Council, with whom we have a long-term contract to maintain roads in the south and west of the county.

Ian began his career in oil and gas construction and project management, before moving into developing strategic partnering contracts with major corporations including Shell UK and BP.

Since then he has worked in a number of sectors, spearheading business change and strategic customer engagement initiatives to achieve integrated national service delivery solutions.