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May Gurney's Vision & Values encourage everyone in the organisation to think about how the vision statement applies to the way they work - and to enable changes that will bring individual development, growth of the organisation, and a higher quality finished project. Through a consultation process, May Gurney employees have communicated the values they believe in:
- Honesty
- Dealing with team-mates and customers with trust and respect
- To be passionate about safe delivery
Putting this shared set of values into practice requires strong leadership and a commitment to encouraging personal growth. Staff involvement is an important factor in creating the 'buy-in' that the Vision & Values scheme requires. This is achieved through methods such as regular team briefings, 360º appraisals, staff surveys, cross-functional team working, and the way that corporate KPIs cascade down to individual targets.
Training is key to employees feeling valued, with internal and external training processes being used to help employees develop their full potential. Satisfied employees who believe that May Gurney is a different, special, and good company to work for will help achieve real quality and customer satisfaction.
It is very important that customers have a sense of trust in May Gurney - based upon open communication, dedication to quality, and demonstrated accountability. |
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